We (the baristas) love our jobs. We just feel that maybe people should be made aware of rude you all can be.
Perhaps you are unaware of how you treat us, but I still feel something needs to be said.
For those of you thinking we're a bunch of whiners, and it's just a cup of coffee, how hard could it possibly be? Maybe you should get a weekend job at a high-traffic coffee shop (none of those mom and pop stores) and see how hard it really is. There was a famous sociologist (I need to find her name, I'll let you know) who quit her job and took three separate low-paying jobs to see if the stereotypes that lower-paid workers were lazy and stupid were true. She found that she had never worked as hard in her life. Maybe you'll find the same thing.
For now I'm going to post the start of a "manifesto" of sorts. It's a list of things that we've seen over and over, and our response. Most of it is simple things, I think a lot of people will be surprised.
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