How to Order Your Drink

I am continually amazed at the number of people who can’t seem to order their drink properly.

Now, I’m not talking about saying it properly. (Though many of you struggle with that as well.) No, I’m talking about how many of you leave out crucial parts of your drink when you order it.

So lets start from the beginning.

This post is part one of what will end up being many posts about how to properly order your drink. The easiest way for the barista to hear it, and the best way for you to actually get the drink that you want.

This all applies primarily in drive-thru where every single addition needs to be entered into the computer. However, most apply to both inside and drive.

Step One: Hot or Iced?

This one is the most irritating to fix (especially in drive), and that is why I’m including it first.

At the very beginning of your order, tell us whether you want the drink hot or cold.

For any drink ordered we automatically make the hot version (assuming there is a hot version). This is the standard for the drink.

We hate trying to hand you your drink and getting the “iced grimace”. This is the face you make when you wanted your drink made the opposite of what we actually made it (usually iced instead of hot, hence the name). Generally accompanied by “ssssss, it was supposed to be iced.” Sometimes we have made a mistake, but normally you forgot to specify.

It takes time to remake your drink, you get upset for having to wait longer (as do all the people behind you), and it wastes all the materials that went into the first one. If you would just specify at the box, life would be easier for everyone.